The short version, in plain words

These terms are an agreement between you and Talk Circles LLC, a Nevada limited liability company operating from Mount Shasta, California. Unstuck is the path-consultation service line of Talk Circles LLC — a brand, not a separate company. Every engagement, invoice, and payment is with Talk Circles LLC.

“We” and “us” mean Talk Circles LLC. “You” means the person or business using this site or engaging us.

Every engagement is defined in a written scope that names the deliverables, the cadence, the price, and the timeline. That document is the agreement. These terms fill the gaps around it — they do not override it, and we will not rely on a website page to contradict something we put in writing to you.

• To tell you what we actually think, including when the move you asked for is not the move you need, and including when the honest answer is that we are not the right team for it.
• To rank recommendations by cost and impact before you commit money, so you are choosing eyes-open.
• To keep the same operators on your work from start to finish, and to ship a real artifact each month of an active engagement rather than a status update.
• To scope out-of-scope work before doing it, and to bill only what was agreed.

What we do not commit to is a specific business outcome. Consulting work depends on decisions, markets, and execution that are not entirely ours, and anyone who guarantees a result is selling something. We commit to the work and the judgement, not to the revenue.

• Timely access to the people, accounts, and information the work needs. Most delays start here.
• Decisions within a reasonable window when we are waiting on one.
• That you have the right to give us whatever you hand over — content, brand assets, credentials, customer data — and that doing so does not breach someone else’s rights or an agreement you have with them.
• Payment of agreed invoices when they fall due.

You own what we make for you. On full payment for the work in question, all deliverables produced specifically for you — designs, code, copy, brand assets, documentation — belong to you outright.

We keep ownership of the things we brought with us: our methods, our internal tooling, templates, frameworks, and general know-how, along with anything we build for our own use. Your deliverables may include those components, and where they do you get a permanent, worldwide licence to keep using them as part of what we made. Nothing you own depends on staying engaged with us.

Third-party components — open-source libraries, fonts, stock, hosted services — stay under their own licences, which we will name in the scope where they matter.

We may describe the work publicly — in case studies, portfolio pieces, or conversation — unless you tell us not to. Say the word and we will not, no explanation needed.

What you tell us stays with us. We treat your non-public business information as confidential and do not share it outside the people working on your engagement, except where the law requires it. The same obligation runs the other way: our proposals, pricing, and methods are confidential to you.

This obligation outlasts the engagement. It does not cover information that was already public, that you make public, or that we knew before you told us.

Engagements are billed monthly in advance; one-off deliverables are billed against the milestones in the scope. There is no lock-in and no termination fee — you can stop at any time and are billed for the month you are in, and nothing after it.

The full terms, including when we refund and what is not refundable, are on the Refunds & Cancellation page, which forms part of these terms.

We use AI where it genuinely makes the work faster or sharper, and leave it out where a human hand is the point. Every project gets a technology read before we pick a tool, a person reviews everything that reaches you, and you can opt out of AI on your engagement entirely. When AI removes real hours, that shows up in the scope and the price. The whole approach is written out on the AI & the work page.

The content on this site is ours, or used with permission, and is here to read. Do not scrape it, republish it as your own, or use it to train a model. Do not attempt to break, overload, or gain unauthorised access to the site or any client area.

Anything on this site is general information, not advice for your specific situation, and we may change it without notice. Where we link out, we are not responsible for what is on the other end.

To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, or consequential losses — lost profits, lost revenue, lost data, or business interruption — arising from an engagement, and our total liability for any claim is limited to the fees you paid us for the work the claim relates to in the three months before it arose.

Nothing here limits liability that cannot be limited by law, including for fraud or wilful misconduct.

Tell us first, and tell us early. Most problems are a conversation, and you will be talking to the same people doing the work. If we cannot resolve it that way, both sides agree to try a good-faith discussion before anything formal starts.

These terms are governed by the laws of the State of California, where the work is performed, and any dispute that does become formal belongs in the state or federal courts serving Siskiyou County, California.

We may update this page as the business changes. The revision date at the top always reflects the current version, and a change never applies retroactively to an engagement already underway — your signed scope and the terms in force when you signed it continue to govern it.